At dbbet, the privacy and security of every Pakistani player's personal data is treated as a fundamental obligation — not an afterthought. This Privacy Policy explains exactly what personal information dbbet collects, why we collect it, how we use it, who we share it with, and what rights you hold as a dbbet account holder. We have written this policy in plain, accessible English so you fully understand how your data is handled.
These six principles guide every data processing decision at dbbet. The full legal details follow in the policy sections below.
All personal data held by dbbet — including your name, CNIC reference, payment method details, and account credentials — is stored using AES-256 encryption at rest. Data in transit is protected by TLS 1.3 across all dbbet platform endpoints.
dbbet does not sell, rent, or commercially trade your personal data to third parties. Your information is used exclusively for the purposes described in this Privacy Policy. Marketing data is handled by dbbet directly and is never shared with external marketing brokers.
Every dbbet account holder has the right to access the personal data we hold, request corrections, withdraw marketing consent, and request data deletion subject to our legal retention obligations. These rights can be exercised at any time by contacting [email protected].
dbbet only collects the personal data that is strictly necessary to provide our services, comply with regulatory and AML obligations, and deliver relevant communications. We do not collect data speculatively or beyond what is needed for clearly defined purposes.
dbbet's data processing practices align with the requirements of our international gaming licence's data protection obligations. All third-party processors engaged by dbbet are contractually bound to equivalent data protection standards before being granted access to any player data.
In the unlikely event of a data security breach that poses a risk to your personal data, dbbet will notify affected players promptly via the registered email address and will take all necessary remedial action without delay. We maintain a dedicated incident response procedure.
This Privacy Policy is published by dbbet ("we", "us", "the Company", "dbbet"), the operator of the online sports betting and casino platform available at dbbet.io. dbbet is licensed under an internationally recognised gaming authority and operates in compliance with the data protection obligations imposed by that licence.
This Privacy Policy applies to all personal data collected from individuals who visit the dbbet website, register a dbbet account, use any dbbet service (including sports betting, casino gaming, live dealer, slots, and payment services), or communicate with the dbbet customer support team. It applies to all players across Pakistan — whether you are based in Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar, or any other city or region.
By using the dbbet platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the dbbet Terms and Conditions, which govern your overall use of the platform.
dbbet collects personal data that falls into the following categories. We only collect what is necessary for the specific purposes outlined in this policy.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Name, DOB, CNIC, address | Yes — for KYC |
| Payment | JazzCash / EasyPaisa number, bank IBAN | Yes — for transactions |
| Gaming activity | Bet history, casino sessions | Yes — generated automatically |
| Technical | IP address, device data, cookies | Yes — for platform security |
| Communications | Support chat records, emails | When you contact us |
| Marketing preferences | Email opt-in/out status | No — optional |
dbbet collects personal data through the following channels and mechanisms:
dbbet uses the personal data we collect for the following specific purposes:
dbbet processes personal data only where a valid legal basis exists for doing so. The primary legal bases on which dbbet relies are:
dbbet does not sell, rent, or trade your personal data. We share personal data with third parties only in the following circumstances and only to the extent necessary for the stated purpose:
dbbet may disclose personal data to regulatory authorities, law enforcement agencies, gaming commissions, or courts where required or permitted by law. This includes mandatory AML reporting obligations, responses to court orders or subpoenas, and cooperation with gaming licence audits.
In the event of a merger, acquisition, or sale of all or part of dbbet's business, personal data held by dbbet may be transferred to the successor entity. Players will be notified of any such transfer and any material change to the terms under which their data is processed.
The dbbet platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session security, and to collect anonymised analytics data that helps us improve the platform experience for Pakistani players.
You can manage non-essential cookie preferences through the cookie consent panel accessible via the dbbet platform. You may also configure your browser to block or delete cookies, though doing so may affect your ability to use certain features of the dbbet platform. Essential cookies cannot be disabled via browser settings while using the dbbet platform.
dbbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 7 years after account closure | AML regulatory obligation |
| Transaction and financial records | 7 years after transaction date | AML and financial audit obligations |
| KYC documents (CNIC, passport) | 7 years after account closure | Regulatory KYC obligation |
| Betting and gaming history | 5 years after account closure | Dispute resolution and audit |
| Support correspondence | 3 years after interaction | Complaint and dispute resolution |
| Marketing consent records | Until consent withdrawn + 2 years | Proof of consent |
| Technical and device logs | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with dbbet's data disposal procedures.
dbbet implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security infrastructure includes:
While dbbet takes all reasonable and industry-standard steps to protect your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your dbbet account and to enable two-factor authentication.
As a dbbet account holder, you hold the following rights in relation to the personal data that dbbet processes about you. To exercise any of these rights, please contact the dbbet data team at [email protected] with the subject line "Data Rights Request":
dbbet may send you promotional emails, SMS messages, and in-platform notifications about bonuses, PSL promotions, cricket betting markets, casino offers, and other dbbet services. Marketing communications are only sent to players who have explicitly opted in to receive them during registration or via the account preferences panel.
You may opt out of marketing communications at any time by: (a) clicking the "Unsubscribe" link in any marketing email from dbbet; (b) updating your communication preferences in your dbbet account settings; or (c) contacting [email protected] with the request "Unsubscribe from marketing".
Opting out of marketing communications does not affect transactional communications — dbbet will continue to send you important account notifications, payment confirmations, security alerts, and other service-related messages that are necessary for the operation of your account.
The dbbet platform is strictly restricted to individuals aged 21 and above. dbbet does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step before any dbbet account becomes fully active. If dbbet discovers that personal data has been collected from a person under 21, all such data will be permanently deleted and the associated account will be immediately closed.
If you are a parent or guardian and believe that a person under 21 has registered a dbbet account, please contact us immediately at [email protected]. We will investigate and act promptly.
The dbbet platform may contain links to third-party websites or services — for example, links to game providers' information pages. This Privacy Policy applies only to data processed by dbbet at dbbet.io. dbbet is not responsible for the privacy practices of any third-party website and encourages you to read the privacy policy of any third-party site you visit.
dbbet reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes to this Privacy Policy will be communicated to registered players via email to the registered address with a minimum of fourteen (14) days' notice before the changes take effect.
The current version of this Privacy Policy, along with its version number and effective date, is always available at dbbet.io/privacy-policy. Continued use of the dbbet platform following the effective date of any updated policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, want to exercise a data right, raise a data protection concern, or wish to opt out of marketing communications, please contact the dbbet data protection team through the following channels:
dbbet takes all privacy enquiries seriously. If you are not satisfied with dbbet's response to a data protection concern, you have the right to escalate your complaint to the relevant supervisory authority or to dbbet's licensing regulator.
Have questions about how dbbet handles your personal data? Our support team is available daily from 09:00 to 02:00 PKT. For data rights requests or privacy concerns, reach out to [email protected]. Ready to play? Log in to your dbbet account now. 21+ only. Please gamble responsibly.
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